Lava Luau is based in Los Angeles, California.

To reduce waste and avoid overproduction, most Lava Luau pieces are made to order. Please allow 3–5 business days for processing, followed by approximately 5–10 business days for shipping.

Yes. Returns and exchanges may be requested within 30 days of delivery, provided items are unworn, unwashed, and in their original condition. See the Returns & Exchanges section below for full details and instructions.

No. Each shirt, dress, pair of shorts, or other garment is sold separately unless the product page specifically states otherwise. Use the Match + Coordinate section to find pieces designed to be worn together.

Orders can only be changed or canceled within 24 hours of being placed. After that, production may already be in progress and we may not be able to make changes.

Yes. Lava Luau ships worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.

Yes. Visit our Partner with Lava Luau page for wholesale, retail, and venue inquiries.

The best way to stay in the loop is to join our email list and follow Lava Luau on social media for new releases, restocks, and exclusive updates.

How does Lava Luau reduce overproduction?

Most Lava Luau pieces are made to order or produced in small batches. This helps us avoid creating more inventory than we need and reduces waste from overproduction.

Returns and exchanges must be requested within 30 days of delivery.
Items must be:

• Unworn
• Unwashed
• In original condition
• Free of damage, stains, or odors

Items that do not meet these conditions may not be eligible for return.

If you need a different size, we offer exchanges when available.

• Exchanges are subject to inventory availability

• If your size is unavailable, a refund or store credit may be issued instead

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method

• Please allow 5 to 10 business days for processing depending on your bank

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

The following items are not eligible for return:

• Final sale items
• Gift cards
• Items marked as non-returnable

If your order arrives damaged or incorrect, contact us within 5 days of delivery.

Please include:
• Your order number
• Clear photos of the issue

We’ll make it right as quickly as possible.

To begin a return or exchange, contact us through our Contact form below with your order details.

If your return is approved, you’ll receive instructions for sending the item back.

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a tracked shipping method, as we are not responsible for lost returns