Shipping policy

Shipping Policy

Free Shipping We offer free standard shipping on all U.S. orders over $100.

Processing Time Lava Luau produces in small batches, so your order may be held briefly until the current batch is ready to ship. Once your batch ships, you'll receive a tracking number by email. This process is what keeps our quality consistent and our designs from becoming mass-produced.

Estimated Delivery Standard shipping within the U.S. generally takes 5–10 business days after processing.

International Shipping We currently ship to select international destinations. International shipping rates and delivery times vary by location and will be calculated at checkout.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking link. If you have any questions about your shipment, contact us at the link below.

Questions? Reach out anytime at lavaluau.com/pages/contact — we're a small team and a real person will get back to you.